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FAQ - Ottawa

Bookings & Inquiries

How long do I book for?
Groups of 6+ are required to reserve for a minimum of 2 hours. This is to ensure the best possible experience and provide enough throwing time for all participants.
Do I have to make a reservation?
You are not required to make a reservation during our regular/walk in hours Thursday - Saturday, however it is recommended. Any reservations outside of these hours (Monday – Wednesday & Sunday) are required to book and pay a deposit 48+ hours in advance, have a minimum of 6 participants and reserve for at least 2 hours.
What are your hours?
Regular/Walk in Hours (reservations not required but recommended, groups of 6+ must reserve for a minimum of 2 hours):
Thursday 5pm-10pm
Friday 5pm-12am
Saturday 2pm-12am

Advanced booking required, minimum of 6+ people, minimum 2 hours:
Monday 9am-10pm
Tuesday 9am-10pm
Wednesday 9am-10pm
Sunday 9am – 10pm
How far in advance do I need to book?
48 hours notice is required for reservations outside of our regular/walk in hours. For large groups we recommend booking a minimum of 2-4 weeks in advance. For same day reservations, please call for availability.
How much does axe throwing cost?
One hour is $25/person+tax, 2 hours if $39.99/person+tax. Please note that groups of 6+ are required to reserve a minimum of 2 hours.
Do you offer any group rates?
For reservations of 30+ people, the group rate is $30/person+tax.
What if my group size changes? Am I required to pay for my friends who don’t show up?
Let us know at least week in advance if your group size changes so we can best accommodate you.
- Any reservations outside of our regular/walk in hours are required to pay for a minimum of 6 people.
- Any reservations during our regular/walk in hours will not be required to pay for anyone in their group who doesn’t show up.

Event & Space Rentals

Can I book the space out for the night/daytime?
Yes, please contact us for rates and availability.
What if I’m late for my event?
We ask all our guests to plan to arrive 5-10 minutes early to ensure you are on time for your event. Out of respect for all our guests, we are firm on start and end times. If you expect to be late and would like to reschedule, please call as soon as possible.
Can I arrive early for my event?
While we can’t guarantee you can start throwing axes before your scheduled time, we have a cozy bar lounge where you can comfortably wait until it’s your turn.
How do I guarantee my reservation?
A 50% deposit on your expected group size is required to hold your date & time.
What if I need to cancel my event?
7 days notice is required for a full refund of your deposit. Any cancellations less than this are non-refundable however you can transfer the deposit towards another day/event.
*Please note that if you have ordered catering from LUNCH, 24 hours’ notice is required otherwise you will be charged in full for your order.
Do you have seating and tables?
Yes, we have lots of chairs & tables, a couple couches and a high top bar table with stools.
Can you host a tournament?
Yes! We love a group who enjoys a little friendly competition!
Are leagues available?
Yes! We are a proud to be a part of WATL. Check out our website for information on the next league.

Food & Drink

Can I bring my own food?
You may order from any of our partners and bring it with you.
1. Lunch – https://thinklunch.ca/catering-menu/
2. Art Is In Bakery – https://www.artisinbakery.com/
3. Beyond the Pale - www.btpshop.ca
What about bringing my own snacks?
LumberJaxe offers chips & dip as well as nachos available for purchase on site.
Do you serve alcohol? Can I bring my own alcohol?
You may not bring your own alcohol. LumberJaxe is proud to offer you beer, cider and wine available for purchase.
I am having a party, can I bring a cake?
Yes, you may bring a cake. Please let us know ahead of time if you require a space in the fridge and if you’ll be bringing your own plates and utensils.

Axe Throwing 101

What is the age limit?
18+ with valid ID if requested.
Are you wheelchair accessible?
Yes, there is an accessibility entrance located at the rear of the building.
What should I wear?
Closed toe shoes are a must. Wear comfortable, non-restricting clothes.
Do I have to sign a waiver?
Yes, all participants are required to sign a waiver before throwing.
Is there parking available?
City Centre offers free parking for the first 1.5 hours (please note that you still need to enter your license plate information and obtain a ticket, but you will not be charged for the first 1.5 hours) There is also free street parking (3 hours maximum).
I’ve never thrown an axe before. Will someone teach me?
Yes! Everyone will receive an orientation before they start on proper throwing techniques and best safety practices. Your axe coach will always be nearby if you want extra help or have any questions.
Can I tip my axe coach?
Yes! Tips are encouraged and appreciated! Our axe coaches love what they do and work very hard to provide you the best possible experience.
Can I bring my own axe?
No, only axes provided by LumberJaxe may be used. However, if you’re a seasoned pro or a part of the league and would like to bring your own, please send a request to ottawa@lumberjaxe.com. The axe must be inspected and approved by the General Manager. LumberJaxe reserves the right to refuse the use of any axe that does not meet the safety requirements.
Are the axes heavy?
No, each axe weighs between 2-3lbs.
What options do you have for people with limited abilities?
Axe throwing is a great sport for anyone and does not rely on the strength or speed of a person. Focus on technique and follow through and with a little practice, you’ll be sticking the axe in no time.
I am pregnant, can I throw axes?
This is a personal choice, please consult with you physician prior to participating.

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